Refratechnik operates on a global scale. In addition to the production sites in Germany, Spain and China, Refratechnik service centres in Calgary (Canada), Mexico City (Mexico), Trino (Italy) and St. Louis (USA) cover the local market segments. The Chinese market and the Far East region has been covered by Refratechnik Asia Ltd. since 2007.
This local presence must not be underestimated even, or especially, in the age of the Internet. The rapidly growing markets of Asia and the Americas, the complex associated applications, the necessary regional networks require direct and personal involvement. Local customer service, customer care and customer loyality have made a decise contribution to current successes.