This REFRA-WebLearning attracted about 40 customers from Malaysia, Thailand, Cambodia, Indonesia and 20 agents with total 50 screens to join. All participants were taken through theoretical discussion on refractories, application, burning process, installation and so on. However, participants expressed high interest in learning about new topics, e.g. digitalization, process data, smart glasses, drone. In order to enhance participant’s learning motivation and enjoyment, we have setup multiple cameras, especially for live demonstration of laboratory tour, plant tour and refractory installation in our Zibo factory. Multiple cameras setup allowed participants to capture demonstrations from different angles, experienced a more detailed view than they could possibly have in person which can help them to see what went right and what went wrong easily.

We have also taken this great opportunity to build engagement among customers, we have sent out gift sets, banners and certificate to local venue in advance to create a consistent brand identity across all touchpoints during the training. Also, we have prepared brick samples which enables participants to see how the products work and increase their product awareness. Lastly, we have arranged local entertainment event as the closing which marked a perfect ending for this training.

The presence of all participants helped to make this REFRA-WebLearning a great success and their enthusiasm and positive spirit helped make our time together both productive and fun.

Due to the ongoing COVID-19 pandemic, over 300 technical personnel from 6 administration-center and 34 clinker-plants participated this training seminar by video-conference system.

Besides theoretical discussion on refractory product and technical application, Refratechnik also shared our latest project in digitalization, all participants showed great interest and involvement in this topic, asking how to further work on it for Shanshui Group.

The feedback was quite positive, we will further continue to support our customer in the coming webinar.

That’s why keeping connected with customers while socially distant is going to be critical to our business under this circumstance. Luckily, modern technology enables us to hold face-to-face meetings without needing to be in the same place, give us an alternative way to communicate with our customers. Refratechnik Asia understood the importance and organized our first virtual agency meeting with all our agents in Asia Pacific to maintain and strengthen our working relationship and prospects.

This virtual agency meeting has been successfully launched on 10 – 11 June, 2020. Over 40 participants from 12 different places (e.g. Malaysia, Korea, Vietnam, Indonesia …) attended and contributed in this agency meeting. It was fascinating to see so much information shared and exchanged during the meeting. The presence of all participants helped to make this virtual meeting a great success and their enthusiasm and positive spirit helped make our time together both productive and fun.

As a strategical partner of Shanshui Group for refractory, RTT works with ZRR close together to support SHI by taking off. The training and Supporting program for SHI team was planned in two steps:
In the first step, the team will be trained with the basic knowledge of refractory products and installation works, and lining practices. It was co-organized by RTT and ZRR and executed successfully in the times of 7^th to 10^th in our Zibo plant.

The second step of training will be continued with the construction-site training, and real-works in an installation project of SHI in one cement plant of Shanshui group.

The subject of the seminar is Pyro System Optimization & Improvement. The aim is “more energy-saving; more environmental; more efficient” The goal is to solve the issues of energy consumption, the quality and quantity of clinker and emission.

Over 200 people from cement plants, cement design institutes, products and service suppliers attended the seminar to share their practical experience, advanced technology and products.

Due to the location convenience, many cement plants in Guangdong & Guangxi area sent their technical engineers participating the seminar, especially several plants China Resources Cement Group.

Over 30 people from 18 organizations and 7 countries gave their time and resources to attend and to contribute. It was our great pleasure and thanks all of you who participated in our REFRA-Training this time.
With the new value proposition of REFRA-Academy, “Smarter – Together”, the goal of this REFRA-Training was to bring customers, partners and professionals together from around the world in an open dialogue. It provided a platform for discussion and exchange of many experience, suggestions and opinions with each other.

Besides theoretical discussion on refractory application and practical experience on refractory installation, this year, we focused on real-life case studies with wear phenomena analysis, encouraged participants to have active discussion and comp up with solutions to a plausible problems.

Your presence helped to make this training a great success. We believe all participants learned something new about refractories and made some fruitful connections throughout our REFRA-Training.

The new visual identity and claim are perfectly encapsulated REFRA-Academy’s value proposition, but we still need branding consistency to deliver the same value and message all over the world.

In order to match the evolution of REFRA-Academy, the REFRA-Academy Training Center Asia has taken this chance to update all touchpoints with new REFRA-Academy visual identity.

Let’s have a quick snapshots to see new image of R EFRA-Academy Training Center Asia in Zibo.

The new “Just-In-Time” unshaped material production facility allows us to respond to our customers’ requests at any time. Finished monolithic products are produced in Indonesia once the customer has placed the order. Due to the close proximity of our production facility, especially on Java Island, customers can, thus, get those goods much faster than with regular delivery from abroad. This helps customers to save up a long delivery time; enhance the safety during material transfer, accuracy and efficiency in logistic and provides them with higher flexibility in maintenance planning.

The technical staff from PT. Semen Gresik Tuban was impressed by our “Just-In-Time” monolithic material production facility. By now they are confident that Refratechnik Asia’s quick response unshaped material production capabilities can cope with the challenge of a changing operation environment in the Indonesian cement industry and can, insofar, fulfil the requirements from any cement plant catering this very specific market.

Over 30 people from 16 organizations and 7 countries gave their time and resources to attend and to contribute. It was our great pleasure and thanks all of you who participated in Refratechnik Asia Training Seminar this time.

The goal of this seminar was to bring customers, partners and professionals together from around the world in an open dialogue. It provided a forum for discussion and exchange of many experience, suggestions and opinions with each other.

Our diverse speakers provided in-depth insight in theoretical discussion on refractory application; while our dynamic trainers and supervisors transfer technical knowledge to all participants on refractory installation.

Your presence helped to make this seminar a great success; your enthusiasm and positive spirit helped make our time together productive. We believe all participants learned something new about refractories and made some fruitful connections throughout the seminar.

In order to cater for the ever-changing market and following the trend towards high quality products, Shanshui cement group would like to select industry partnership to maintain their production in premium quality. In this case, Refratechnik has been chosen as the exclusive supplier of refractories for the Shanshui cement group.

The “Strategic-Cooperation-Agreement” has been signed and long-term partnership has been established between Refratechnik and Shanshui cement group on July 24, 2018 in Jinan Shandong province.

Refratechnik will not only supply first class shaped refractory products, but also provide technical and operational know-how in refractories for Shanshui cement group’s clinker production within the next three years. With our international team of experts, we are confident to fulfill all their needs satisfactorily. We look forward to establish a successful partnership in the coming future.

With the theme “The Green Technology for Cement Industry”, over 50 exhibitors from 18 countries and about 300 professional visitors ‎joined this event, shared and discussed different views on the future development of cement production applying emerging green alternatives and the benefits they offer.

Refratechnik Asia has taken this opportunity to show how our product portfolio and technology can match with the latest trend of energy efficiency in cement industry. With an expanded portfolio from engineering consultation; refractory product recommendation, installation and service to maintenance planning, Refratechnik Asia is one of global supplier which can provide a complete service of refractory to the cement industry in Asia.

The newly established “Just-In-Time” monolithics facility in Surabaya, allows us to respond customers’ requests in rapidly evolving markets.

Finished monolithics products are produced in Indonesia once customers place the orders, customers can thus get the items much faster than normal shipment delivery. It helps customers to save up a long delivery time; enhance the safety, accuracy and efficiency in logistic and give them higher flexibility in maintenance planning.