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    Новости, архив

    2021.

    Refratechnik Cement GmbH

    Is service a tradition from the past or has it an economic future?

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    Refratechnik Steel GmbH

    Refratechnik and Horn have jointly opted for production sites in Germany

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    Baymag Inc.

    Baymag and ZS2 Technologies form strategic partnership to accelerate commercialization of leading-edge sustainable construction materials

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    Refratechnik Cement GmbH

    Extend the service life of your kiln with veneering

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    Refratechnik Holding GmbH

    Agreement between Refratechnik and Höganäs Borgestad to benefit refractory users in Nordic Countries

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    Refratechnik Cement GmbH

    Refratechnik supports Leinetaler forest project

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    Refratechnik Holding GmbH

    Refratechnik Group Germany uses 100% green electricity

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    Is service a tradition from the past or has it an economic future?

    In these times of focus on cash flow, shareholder value, lean management and Best Cost Strategies, “Service” might be an anachronism of “the good old times”, or a nostalgic “feel good factor”.

    However, through years of reducing headcount, eliminating technical support centers and even R&D departments; the impact of outsourced services is growing in relevance.

    For Services to be successful, it is imperative that a foundation of trust is established. This means it is critical that we understand an operations needs and triggers, KPIs, new ways of communicating, the ever evolving and rotating workforce, and significant shifts in organizational structures. Today more than ever, Service, when approached correctly, is an opportunity to contribute real value through profit.

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